Here is how our fees work, what you pay once, what you pay every month, and what happens if the placement does not work out. Your own written breakdown comes before you sign.
Our one-time fee depends on the helper's nationality and experience, and a transfer helper already working in Singapore is quoted separately. All our fees are nett and transparent, with no hidden charges, and your own quote is confirmed in writing before you sign. Mandatory insurance is paid separately. Every month after that, you pay the helper's salary and the MOM levy of S$300, or S$60 if your household qualifies for the levy concession.
Fees depend on the helper's nationality and experience. All our fees are nett and transparent, with no hidden charges, and your own quote is confirmed in writing before you sign.
Tell us the nationality and the experience you are considering, and we will send the full written breakdown, every line and the total, with nothing added later.
Filipino helpers come with no loan, so the employer pays all the costs of bringing the helper in, which makes their fee higher than other nationalities.
These are paid on top of our fee. The MOM rules below were checked on mom.gov.sg on 19 September 2026.
Salary goes to the helper. The levy goes to MOM, by the 17th of the following month.
| MOM levy | Per month |
|---|---|
| First helper, normal rate | S$300 |
| Second helper onwards, normal rate | S$450 |
| Concession rate | S$60 |
Replacement and refund are two separate things. Here is how each one works.
Up to 2 replacements within 12 months, with no agency fee. Third-party costs such as the air ticket and Work Permit still apply, from S$688 depending on the helper.
The replacement period for a transfer helper is 6 months.
If the placement ends within the first 6 months, you receive 50% of the agency service fee (Section A of your fee schedule). Replacement cases usually carry no Section A fee.
Four things worth asking for in writing, wherever you hire.
What employers ask us about fees.
Our one-time fee depends on the helper's nationality and experience, and a transfer helper already working in Singapore is quoted separately. All our fees are nett and transparent, with no hidden charges, and your own quote is confirmed in writing before you sign. Insurance is paid separately, and every month you pay the helper's salary and the MOM levy of S$300, or S$60 with the levy concession.
No. There is no cost for a consultation, or for interviewing helpers.
Filipino helpers come with no loan, so the employer pays all the costs of bringing the helper in. That makes their fee higher than for other nationalities. Message us for a quote for the helper you are considering.
No. Insurance is quoted separately. MOM requires medical insurance with an annual claim limit of at least S$60,000, personal accident insurance of at least S$60,000, and a S$5,000 security bond. Our standard plan is S$420.42 and covers the full 2 years.
Your household must have a Singaporean child under 16, a Singaporean aged 67 or above, or a person certified as needing help with daily activities. Once the conditions are met, MOM grants the concession automatically.
A helper from overseas can be replaced up to 2 times within 12 months with no agency fee, and a transfer helper within 6 months. Third-party costs still apply. Separately, if the placement ends within the first 6 months, MOM rules give you a refund of 50% of the agency service fee.
Yes. A S$1,000 deposit is collected when you confirm a new helper.
Visit, call or WhatsApp for your written breakdown.
Tell us the nationality and experience you are considering. We send the full breakdown in writing.
Message Us on WhatsAppThe Unistarr Employer Handbook. What to set up in the first week, how to talk about money and days off, and the mistakes that cost families a good helper. Written from over 4,000 placements since 2015.
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