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Motivating foreign domestic workers

Employers always fetch an FDW with some fear.

The FDWs go to Employer’s house with the same fear too.

Ironically, both parties ask us if everything will be alright?

An FDW enters into the Employer’s house with a lot of questions, fear & expectations.

Leaving your home ground and going abroad for employment is never an easy feat. An FDW leaves behind her loved ones to care for someone else’s household. She starts living in a stranger’s residence, learn their language, adhere to their rules & finally get accustomed to their lifestyle & culture.

The FDWs who are treated well and motivated by their Employers tend to work for longer periods happily. This is similar to retention of Employee in a workforce.

5 Methods:

  • 1. Training/mentorship

This is the most crucial step for any employee

Run through the expectations and the necessary steps for each chore

This is the MOST neglected step as the FDW is expected to know them before arrival. Every company is different so is every household. The Employer has to train the FDW to the right expectations.

  • 2. Appreciation

A “thank you” goes a long way for an FDW

Getting meals in restaurants or food courts make an FDW feel appreciated
Letting her know her importance makes her feel recognised

This is seen as a part of the FDW job so you are paid to do the job. Today appreciation is seen as a strategy for manpower retention by most companies.

  • 3. Encouragement/Motivation

A simple “Well done” or “Great Job” from Employer makes many FDWs happy

A meal well-cooked / improved needs to be told to the FDW

Complaints are easily given to an FDW but encouraging her seems to be far lesser. One needs to be motivated to do better.

  • 4. Feedback & Open communication

Allowing the FDW to share her challenges & then giving her solutions

Employer providing feedback on areas to be improved is also equally important

Most FDWs are afraid to even speak up their difficulties to their Employers.

  • 5. Work & Life Balance

Allowing the FDW sufficient rest such as occasional breaktime in a day

Use of mobile phones, television or providing books

An FDW stays with the Employer and her working hours range from 12 – 16 hours per day, especially those who care for elderly & infants.

Every household varies and ensuring there is a balance allows the FDW to be motivated.

Longer hours drain an FDW & in return she decides to return home.